14 · Account, subscription and support
Chapter 14

Account, subscription and support

Manage your profile, your subscription and your invoices, keep the application up to date, know where your data goes and get help.

2 min read · Version 1.2.51 · updated 29 September 2026

By the end of this chapter, you will know how to
  • Edit your profile, your email and your password
  • Manage subscription, payment methods and invoices
  • Update the desktop application
  • Reach support with the right information

Profile

Settings > Profile has five tabs: Account, Integrations, Application, Notifications and Legal notices.

Identity
Username, photo, banner, bio (280 characters), social links and trading strategies. Others only see them if your profile is public.
Visibility
Private by default. A public profile appears in the leaderboard for every Kara user.
Email
To change it, a 6-character code is sent to the new address: enter it to confirm.
Password
At least 8 characters. The current one is required.

Integrations

The Integrations tab links your Discord account to Kara. You must be a member of the Kara Discord server: otherwise, Join the Discord server first. Once linked, Discord can serve as a notification channel.

Application updates

The desktop application updates itself: it downloads the new version in the background, then offers to restart. The Application tab shows the installed version and the update status. If an update fails, the application stays usable and tries again later. The web app is always up to date.

Subscription, payment and invoices

  • Settings > Subscription: the plan you hold, the number of accounts, the next payment date, and the buttons to change plan or cancel. The change and cancellation rules are in Install and subscribe.
  • Payment methods: add a card, choose the default one, remove the others. The same card is used for compute token purchases.
  • Settings > Invoices: every invoice, to open or download.

Your data

  • What Kara collects, why and for how long: the privacy policy.
  • Your trading credentials are encrypted on Kara's servers and are not looked at by the team: the connection is automated.
  • The end of a subscription does not mean losing anything: accounts and history stay saved.
  • Deleting your Kara account and your data: the Delete my account page explains how.

Get help

Report a bug
Support > Report a bug, from the application.
Contact us
Support > Contact us, or by email at support@kara-trading-tools.com.
Discord
The Kara server: peer help, announcements, and the team answering.